Resume

Norman M. Davis
Home Phone    (203) 777-3324
Fax      (203) 773-9770
66 Colony Road
New Haven, CT  06511


Summary of Work Experience

Over 20 years of corporate experience including 15 years in human resource management.  Ten years of teaching various college management courses, primarily at the graduate level and training & consulting in a variety of major corporations.

 
Assistant Professor

Business and Economics

Albertus Magnus College

New Haven, CT

September 1996 - present
 
Teach management, human resources and organizational courses in the undergraduate and Masters of Science in Management programs.  Serve as requested on various College committees.

 
Independent Organizational and Diversity Consultant

1993 - Present

Provide organizational and diversity consulting and training to organizations.

Ultimate goal of this work is to enable companies to be the kind of organization they want to be.


Director, Staffing and Recruiting

Aetna Life and Casualty, Hartford, CT

June 1989 - November 1991

Responsible for recruiting operations including recruitment service to the Employee Benefits Division’s departments and 12,000 employees; included development of recruiting training programs and selection systems, the job posting program and applicant development.

Responsible for the college, high school, community, and other employment procurement programs, including campus visits, advertising, temporary employment programs, college intern and co-op programs.

Responsible for the long-range direction of recruitment efforts taking into consideration business plans, the external environment, labor force availability, education systems, EEO and cost effectiveness strategy development.

Responsible for a budget of over $2,000,000 and the supervision of 25 employees.
Manager, Employee Relations and Management Consulting
Aetna Life and Casualty
May 1978 – June 1989

Managed a non-union employee relations and personnel and management consulting function.  Resolved employee & management problems and consulted with management to assist in organizational issues, such as performance management, resolving turnover problems correcting morale problems and making staff reductions and closing offices.

Designed and implemented a company wide grievance procedure for resolving employee or management difficulties.

Became a leader and authority on the business concepts for managing and valuing diversity in organizations.

Master of ceremonies and planner for Minorities in Corporate America, an annually sponsored college career fair featuring such prominent keynote speakers as Arthur Ashe, Vernon Jordan and Andrew Young.


Manager of Health Care Utilization Review

Conn. Blue Cross & Blue Shield, North Haven, CT

1971-1987

Responsible for managing the review of over ten million dollars in health claims annually to examine the cost effectiveness of the services rendered by hospitals and physicians as well as the quality of the services given.

Organized and controlled utilization review activities to ensure provider and hospital compliance with policies and procedures.

 
Director of Vocational Training

New Haven Rehabilitation Center, New Haven, CT

1968-1971

Directed the Federal Training Services Project with the objective of training handicapped persons in nine skilled and semiskilled areas and their ultimate placement in competitive employment.

 
Activity Therapist

H. Douglas Singer Mental Health Center, Rockford, IL

1967-1968

Responsible for the development and implementation of therapeutic activities for the acutely and chronically ill patients.

 

Education

1963 - 1967                   University of Nebraska, (Omaha Campus)

Major - General Education
Bachelor of Arts

1973 - 1976                   University of New Haven

Major - Psychology

Masters Degree - GPA: 3.67

1992 – 1996                  Union Institute, Cincinnati, Ohio

                                  Ph.D. in Organizational Behavior

 

Other activities and interests

            Member, Society for Human Resource Management

            Trainer for the Anti - Defamation League's World of Difference Program

            IMPACT (Minority Career Development Organization)

            Former board member, New Haven Rehabilitation Center

            Strategic Planning Committee, 1996 Special Olympics World Games

            Varsity basketball, University of Nebraska at Omaha

            College Tennis (intramural)

            Bass fishing and boating